Support

We hope we can help you

When I click on a link for a platform I would like to view the content on, nothing happens? If you are using the webversion on PC or mobile, it is important that you allow your browser to open popup windows, because we open the content on the selected platforms own site.
I searched for some content, but no results where found? We are working everyday on adding content and expand our catalog, it happens in combination with services and Bynoi users, You will therefore in our startup, experience that vi dont have everything, but it will get better and soon we will have the content you searched for.
I have a problem when I am on a platforms own website/app? Bynoi does not have access or supports the platforms, you have to contact the platform customersupport directly.
When I open a link, it does not work? The link may have been deleted by the platform, or there could be an error in the creation. Every link has the menu option to "report it", when creating the report you can choose to describe the type of error you are experiencing and we will take action on the report as soon as possible.
It shows the wrong content on the platform when I click the link on Bynoi? Sometimes errors happen, links get created manually by the users, a misspelling can happen or our system can make an error. Every link has the menu option to "report it", when creating the report you can choose to describe the type of error you are experiencing and we will take action on the report as soon as possible.
The quality of the link is bad or does not match the description? If you percieve that the quality does not live up to your expectations, then dont like the link. Links with more likes will be shown first. This way we help each other raise the quality of information on Bynoi.
I can´t find content from the platform i have a subscription to? At this moment Bynoi supports most platforms, where the content matches the businessfoundation and ethical guidelines of Bynoi.